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Taxes and shipping calculated at checkout
Frequently Asked Questions
Below FAQ are some common concerns of our clients before purchasing Products, if you have other questions,
please just send it to info@everestforeverco.com
Where is your company located?
Everest is an online store for cosmetics, beauty, perfumery, and personal hygiene located in United Kingdom.
Are your products authentic?
All of our products are 100% original and purchased directly from the manufacturer in Europe. We are associated with a large group of pharmacies in UK, US and, with this, we have achieved more competitive prices with the major cosmetics brands.
To which countries do you ship?
We ship worldwide and all of our shipments are made with a tracking code.
If you can't find your country in the shopping bag country list, contact us and ask for a quote.
How much does the shipping cost?
The shipping cost is automatically calculated on the website according to the number and weight of the products you add to the shopping bag.
How much time it will take to receive my order?
All orders placed are processed by our logistics team within 3 business days, if all the products in the order are available. This deadline can be changed if there is no momentary availability of one or more products of the order.
The shipping time will vary depending on the destination and the handling time of the transport companies. The estimative days of delivery are indicated at the time of checkout and depend on the selected shipping method.
How can I have the “Free Shipping” option available?
Free Shipping is available for orders above 110 EUR, or equal price to each country's currency, and with a full parcel weight of less than 5,000 kg (which includes products and any shipping materials such as filling, protection and cardboard boxes).
Which payment methods do you accept?
We accept payment with Credit/Debit Card or Paypal.
How can I cancel or modify my order?
If you want to cancel or makes changes to your order, please contact our customer support.
If your order has already been shipped, we cannot guarantee that the cancellation will be possible.
I have received an email from you asking to confirm/complete my delivery address. How can I do it?
In order to confirm/complete your delivery address please contact our customer support by sending an email to: info@everestforeverco.com.
Can I return a product?
The deadline to request the exchange or return of the products is 14 days after the date of delivery of the order. To do so, please send an e-mail to info@everestforeverco.com. with your intention of exchanging or returning the product.
Click here to find out more about our Return and Exchange Policy.
I created an account but I can’t remember my password.
You can reset your password on the login page. You should then receive an email to create a new password. If you can’t find the email, check your spam folder or the promotions tab to ensure that our emails are not being redirected.